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Q&A: Resetting a Lost Twitter Password

By J.D. BIERSDORFER

I've been using a Twitter mobile app that stores the password for so long that I've forgotten my Twitter password. I've also forgotten the password for the seldom-used e-mail account I used to sign up for Twitter in the first place. I want to start using a different app and need my Twitter password, so where do I start on the road to recovery?

If you supplied and verified your mobile phone number when you set up the Twitter account, you can probably bypass a lot of mail and memory jogging. Visit Twitter's password reset form and enter your mobile phone number or Twitter handle to get started. You should soon get a text message with a numerical code you can use to reset your password to one you can remember (or at least, write down somewhere this time). The password reset form can also verify an e-mail address you used to sign up for Twitter, in case you ever forget which seldom-used account was used.

If you never se t up a mobile phone number with your account or need to get back into the original e-mail address anyway, contact the mail provider about your lost password; Twitter itself has a handy list of mail sites and Internet service providers here. Once you get the password for the mail account back in hand, you can use the Twitter password reset form to get a new Twitter password.

If you cannot get the account password from the mail provider, Twitter's help site states that it cannot do much more for you. The company will also not be able to deactivate the old account so you can use the name user name with a new Twitter account. Twitter eventually deactivates abandoned accounts after a certain period of inactivity, but you may have to wait for six months or so.